THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS
IT is complex.To get all the support they need, mid to large-sized companies have to work with dozens of partners. FacIT FixIT simplifies this problem, as we provide a universal and integrated IT support. Our services are modular and adaptive, each one unique and custom-built to fit our client’s needs.
We supply all-round IT support with just a single point of contact, and we do this in close collaboration with our trusted partners, every one of them providing specific domain expertise. With our combined knowledge and capabilities, we hold an exhaustive and comprehensive skill-set to provide assistance for anything from delivering an instant fix to developing a long-term strategic project. Put simply, we work in synergy with our partners.
We listen to our clients’ concerns, analyze them, and we act quickly. Our goal is to help you reach operational excellence resulting in improved quality, higher availability and lower cost.
PEOPLE FIRST
Our principle is this: To reach operational excellence we need three things - the right people, the right processes, and the right tools. And we need them in that particular order.
It always starts with the people. The good people – with the right mindset and the right skills. Then, led by our founder’s experience and passion, we start to define our process. We document everything and constantly finesse and improve. Finally, we carefully choose and pick out our tools.
We aim to make our customers happy. With no compromises – simple as that.