FacIT FixIT Welcomes Kertos.io to Its Partner Ecosystem

Strengthening the link between IT operations, compliance and information security.

FacIT FixIT is pleased to announce that Kertos.io has joined our partner ecosystem, strengthening our ability to support customers where IT operations, information security, data protection and compliance meet.

For many organisations, compliance is no longer a once-a-year exercise. It is becoming part of daily operations. Requirements such as ISO 27001, GDPR, NIS2, DORA, TISAX®, SOC 2 and the EU AI Act are changing how companies need to manage information security, risk, documentation, evidence and accountability.

That is where Kertos fits.

Kertos is a European compliance automation platform designed to help organisations move away from manual, fragmented and audit-to-audit compliance work. The platform supports companies in building and managing compliance processes more efficiently, from initial analysis through to audit readiness and continuous improvement.

For FacIT FixIT, this partnership is a natural next step. Our work has always been grounded in practical IT. We help customers understand their environments, improve service delivery, manage infrastructure, create visibility and build processes that work in the real world. With Kertos, we can now strengthen that journey by helping customers connect their operational IT reality to the compliance outcomes they need to achieve.

Why this matters

Compliance cannot succeed in isolation.

An organisation may have policies, controls and audit requirements, but without clear visibility into systems, assets, users, suppliers, service processes and operational responsibilities, compliance quickly becomes difficult to prove and even harder to sustain.

FacIT FixIT brings the on-the-ground experience: ITSM, service desk, managed support, engineering, asset visibility and operational process improvement.

Kertos brings the compliance automation layer: structured frameworks, documentation, workflows, evidence, risk and audit readiness.

Together, the focus is not on creating more complexity. It is on helping customers simplify the path from requirement to action.

A practical answer to a growing challenge

Across the DACH region and wider European market, organisations are under increasing pressure to demonstrate stronger information security, data protection and operational resilience.

This is especially relevant for companies preparing for or managing requirements linked to:

• ISO 27001

• GDPR

• NIS2

• DORA

• TISAX®

• SOC 2

• ISO 42001

• EU AI Act readiness

FacIT FixIT and Kertos share a similar belief: compliance should not become a burden that drains teams and slows the business down. It should become a structured, practical and sustainable way of working.

Completing the picture

The addition of Kertos strengthens the FacIT FixIT ecosystem.

Our customers need more than one tool and more than one point solution. They need the right combination of people, process and technology, selected with intent and implemented with care.

Kertos complements our existing partner and affiliate landscape by adding a focused compliance automation capability to an ecosystem already built around IT service management, asset visibility, infrastructure support and operational improvement.

This helps us support customers across a more complete journey: From infrastructure visibilityto service management

to compliance readinessto long-term operational resilience.

We face IT. We fix IT. In it for the long run.

At FacIT FixIT, we believe that meaningful IT improvement is built over time. It starts with listening, understanding and analysing the real environment before selecting the right solution.

Kertos gives our customers another strong, European-built option for addressing compliance and information security in a practical, structured and scalable way.

We are excited to welcome Kertos.io to the FacIT FixIT partner ecosystem and look forward to helping customers turn compliance pressure into operational clarity.

Because when information security becomes part of how IT works every day, compliance becomes easier to manage, easier to prove and easier to sustain.